Q: What is TechCollective?

A: TechCollective is a worker-owned and operated IT Firm. We do hardware repair, software support, web design, consulting and computer sales. We specialize in open-source, affordable IT support, aimed at non-profits, small businesses and low-income individuals as well as enterprise level clients. We also provide software and hardware education for those interested. For more info, see the About Us.

Q: What are your hours?

A: Our office is open Monday through Friday, 9am – 6pm, and Saturday 9am – 5pm.

Q: What kind of skill sets does the TechCollective team have?

A: We have two software engineers, two Linux professionals, three Windows administrators.

Q: How can I join TechCollective?

A: At this point we are not accepting new members. However, that will change when we feel the need to expand. Visit our website later for updated info on invitations.

Q: Do you take jobs outside San Francisco?

A: Yes, most of the projects that we undertake are onsite within the City of San Francisco. We are willing to take projects and provide our services throughout the Bay Area also. There will be additional cost for travel time and expense.

Q: How much do you charge?

A: Please see our price list

Q: Do you fix Macs and Linux?

A: Yes. We generally charge the same for Macs and Linux as well as Windows, however certain laptops (from apple) have a different criteria.

Q: Is it cheaper to bring my computer to your office?

A: We charge the same for onsite and when you bring your computers to our office. However, because there is always a fulltime tech in the office you get quicker service. You should still call our office first though just in case.

Q: How do I dispose of old computer stuff?

A: Old computer parts may contain toxic materials like lead and mercury. Therefore it is not environmentally friendly to simply dump them in the trash even though it is legal to do so in small quantities. If you are concerned about the proper disposal of your unused computer parts, there are places that recycle these things. One site that has good info on how to find such places is http://www.erecycle.org