Your Business IT Solution

One of the most important services we offer is day-to-day monitoring. Our suite of tools allow us to spot trouble long before it impacts your workflow. Whether it’s an internet outage, a hard drive starting to fail, or a ransom-ware attack beginning to take place, we will be at the front lines on your behalf. To facilitate this, we maintain a centralized management system that alerts us to common hardware and software problems. This allows us to zero in on problems quickly, greatly reducing any downtime. You are always kept in the loop when it comes to your systems and their health. Our thorough documentation of your technology infrastructure is always readily available should you ever need it.

One of the most vital parts of any organization is the data that keeps it running. Whether that’s folders full of spreadsheets, detailed client databases, terabytes of video content, or anything else, it’s critical that it’s safeguarded from disaster. Our approach focuses on helping you make sure your current data is backed up properly, and just as importantly, available to the folks who need it most. When it comes to protecting data, we never use “white-label” services for backup or storage; your data is yours; we just make sure it’s secure and easily accessible. We will work with you to develop strategies to access it in any way you choose, whether it’s cloud-hosted or on a traditional server in your office.

Whether your employees work in a central office or are scattered across the country, our goal is to keep you connected. Using the right combinations of hardware, software, and services is critical to keeping your organization operating smoothly. It starts with your network infrastructure; we’ll work to make sure your core network is fast, reliable, and secure. To stay connected outside of the office, we can provide remote VPN connections and support most major cloud services.

We’re not just here for when emergencies occur, but also to assist when your needs change or people in your organization simply require some technology help. Whether it’s email issues, connection problems, slow system performance, or getting someone connected to a printer, we’ve got you covered. Some members of our team have been in the industry for over twenty years. As a result, we can rapidly diagnose problems and provide fast, accurate support, often with minimal descriptions from folks who are less tech-savvy. When problems do arise, we guarantee our SLA customers a one hour response time, though we aim to respond much sooner if possible